Progress Arts Limited

Terms & Conditions of Sales

We hope that you will be entirely satisfied with your purchases from us, but if for any reason you are not, you can return the goods to us for a full refund of the purchase price, provided that you notify us within 7 days of receiving the goods of your intention.   We will refund the purchase price when we receive the goods back from you.  Unfortunately we will not be able to refund postage, packing or insurance charges and we cannot refund the purchase price for any goods that do not arrive back with us in perfect condition, unless they were damaged before you received them (see below).  For this reason, we advise that all returns are packed securely (by a professional packing service in the event of a fragile or delicate art work),  that you use a recorded delivery service and that you insure the goods for their return for their full value.

 

In the event of an item being sold previously or out-of-stock, we will advise you by return and refund any payments in full.

 

We will dispatch the items ordered to the address given in your purchase authorization within 7 days of your payment by credit card, cheque or PayPal being processed and authorized.

Catalogues will be shipped by regular mail services.

 

Shipment of other items will normally be by recorded post or courier service and will be insured for the full value of the item.  We will notify you when your item has been shipped and give you a tracking number so you can check on the shipment progress.

In the event of items going missing please notify us and we will endeavor to track the item from our end.

 

If an item arrives damaged in any way and you wish to have a replacement or your payment refunded, you must notify us within 7 days of receiving the goods, giving details of the damage.  We will then send you instructions on how to proceed from then on, which may involve us asking you to return the goods to us for repair or replacement.

 

All items remain the property of Progress Arts Limited (or the artist) until paid for in full, but it is your responsibility to maintain them in a safe, secure and appropriate way and to insure them for their full value (until paid for in full).

None of the above affect your statutory rights.